VBS Mutual Bank

VBS Mutual Bank History

VBS Mutual Bank History

VBS Mutual Bank History, VBS Mutual Bank, VBS Mutual Bank is a South African mutual bank. It was formed as Venda Building Society in 1982, and became a mutual bank in 1992. By 2016 the bank reportedly had around 30,000 depositors with all deposits in the bank totalling R800 million. In 2017 the bank listed on the South African Stock Exchange.  Most of its branches and clients are located in Limpopo province.

History

Prior to 2014 the bank was relatively small and primarily involved in retail banking with many of its depositors consisting of burial societies and stokvels. The bank in turn issued mortgages and short term loans to its clients allowing them to use their property or banking deposits as collateral. The South African Public Investment Corporationinherited its shares in VBS bank when it succeeded the pension fund of the Venda bantustan government thereby giving it a 25% ownership stake in the bank. Largest shareholder in the bank was the Venda royal family which owned 51% of the bank.


Prior to coming under curatorship in 2018 the bank gain notoriety in 2016 when it gave a R7.8 million loan to then President Jacob Zuma when he was ordered to repay the state for controversial improvements to his personal homestead at Nkandla.

Our Vision

We aim to be South Africa’s Leading Specialist Corporate and Retail Bank

Our Values

We live and operate amongst our customers and business partners who are our neighbours and friends

We understand our strategic importance in society by maintaining highest standards of governance, local empowerment and ethics

Our Mission

We understand that the needs of our customers are unique and specific by delivering tailor made, high quality and innovative products and services



We leverage our local expertise and understanding in the provision of specialised corporate, retail banking products and services to our defined target market and business partners

Customer Service Numbers

Personal

Customer Service Call Center

1-800-972-3030

Monday through Friday, 7 a.m. to 8 p.m. EST

Saturday, 8:30 a.m. to 5 p.m. EST

Closed Sunday

Lost or Stolen Bank Card

1-800-782-0279

24 hrs, 7 days a week

TDD

1-800-546-7068

Monday through Friday, 7 a.m. to 8 p.m. EST

Saturday, 8:30 a.m. to 5 p.m. EST

Closed Sunday

This number requires a compatible TDD/TTYL machine

Apply for a Home Loan or Refinance

1-866-351-5353

Monday through Thursday, 8 a.m. to 8 p.m. EST

Friday, 8 a.m. to 6 p.m. EST

Saturday, 9 a.m. to 3 p.m. EST

Small Business

Customer Service Call Center

Existing customers: Get immediate access to a Client Support Professional for in-depth support.

1-877-534-2264

bbgsupport@53.com

Extended service hours:

Monday through Friday, 7 a.m. to 10 p.m. EST

Saturday, 8:30 a.m. to 5 p.m. EST

For questions about existing accounts:

1-877-534-2264

To open a new account:

1-866-531-4249

Commercial

Commercial Support Center:

1-866-475-0729
Monday through Friday, 7 a.m. to 10 p.m. EST