Mercantile Bank Complaints

Mercantile Bank Complaints

Provided below is the cell number to call and make complaints when facing any problems.

Lost and Stolen Cards

 For lost or stolen cards, please call our call centre immediately 
 Local: +27 86 011 9925
 International: +27 11 302 0400

Please enquire us from 10 am to 6 pm, Sunday-Thursday (Except holidays)
Name: Mohammad Khorshed Alam 
Designation: First Vice President 
Telephone: 02-9575341, 02-9559333/139 
Mobile: 8801709633756 
Email: [email protected] 

Name: Sheikh Shahjahan 
Designation: Assistant Vice President 
Telephone: 02-9559333/298 
Mobile: 8801709633756 
Email: [email protected]
Zonal Customer Service & Complaints Management Cell (ZCS & CMC), Chittagong
Name: Debabrata Das 
Designation: Vice President 
Telephone: 031-716421, 723181, 721772 
Mobile : 01713478363 
FAX: 031-716459 
Email: [email protected]