Mercantile Bank 24 Hour Customer Service

Helpline

If the card is lost or stolen, just make a call to our customer service center, at Head Office, Card Division which is open to receive the call 24 hours a day, 365 days a year. We shall stop the operation of your card instantly at the call.
But for the replacement of the card, the customer should apply in writing.
Please feel free to call at our card center round the clock

24/7 Hours Helpline Address

Address Swadesh Tower, Level-3
41/6, Culvert Road, Purana Paltan,
Dhaka-1000

Telephone 88-02-47118281, 47118277, 47118258

PABX 143, 261

Fax 9571066

Mobile 88-01713-452825, 88-01730-377229

E-mail [email protected]

Web www.mblbd.com

For Card & ATM:

Mobile – 88-01709-639926, 01709-639927

For ATM:

Mobile – 88-01729-077047, 01755-587437