I Lost My Nedbank Card

I Lost My Nedbank Card

Below is the information on how to regain your lost Nedbank Card.


To report lost and stolen cards: +27800110929
To report lost and stolen cards (International number): +27117104330
Merchants: +27860114966
SAA Voyager Credit Card: +27861263464
Amex® Platinum Services: +27800004244
Amex® Gold Card: +27860102194
Amex® Green Card: +27860102193
Amex® Credit Card: 

How to replace a damaged card

On the Money app
  1. Log in with your Nedbank ID, app PIN or fingerprint.
  2. Go to Cards.
  3. Choose the credit card you want to replace.
  4. Select Replace damaged card.
  5. Choose a delivery method and location from the dropdown list.
  6. Select Replace card.

Through Online Banking

  1. Sign in to Online Banking using your Nedbank ID.
  2. Go to Cards.
  3. Choose the credit card you want to replace.
  4. Select Replace damaged card.
  5. Choose a delivery method and location from the dropdown list.
  6. Select Submit.

How to block and replace your card

On the Money app
  1. Log in with your Nedbank ID, app PIN or fingerprint.
  2. Go to Cards.
  3. Choose the credit card you want to block and replace.
  4. Select Block and replace.
  5. Choose a reason for blocking or replacing your card from the dropdown list.
  6. Select Block card.

Through Online Banking

  1. Sign in to Online Banking using your Nedbank ID.
  2. Go to Cards.
  3. Choose the credit card you want to block and replace.
  4. Select Block and replace.
  5. Choose a reason for blocking or replacing your card from the dropdown list.
  6. Select Block card.