First National Bank Zambia Online Banking

First National Bank Zambia Online Banking, Online Banking offers a range of transfer and payment facilities such as:

  • A secure environment with cutting edge security features. These include card and PIN authentication when you register and notification when you login including a unique One Time Pin (OTP) that is sent to you instantaneously via SMS or email
  • A full money back guarantee* in the case of online fraud committed on your account

* This offer only applies if you have activated the inContact service and you have taken adequate care to look after your access details.

Once you have registered on Online Banking and created your profile, you can add other users to your profile and assign various permissions to these users such as View permissions and transacting limits.

  • You have full management of users, as you can add, modify and delete their details on your profile
  • In this way, people you appoint as users such as family members or staff members in your business can view and transact on Online Banking

There is no fee to subscribe to Online Banking.


Everything you need in one place

  • View your accounts in the applicable currency
  • View real-time balances of all your FNB accounts
  • View up to 65 days of transaction history on certain accounts
  • View and download transaction history real-time
  • Send a payment advice to any email address, local fax or cellphone number
  • Cancel ATM cards that have been lost or stolen
  • Use inContact, a messaging service that alerts you via email to all activity on your accounts
  • Purchase airtime on any mobile network provider
  • Submit requests to stop cheques
  • Set up and maintain your recipients online
  • View a list of public recipients
  • Receive payment notifications by SMS, fax and email

Online Banking

How to register

  1. Register for Online Banking through the FNB Zambia website
  2. All you need is a computer, a connection to the internet and an up-to-date browser