First National Bank n.a

First National Bank n.a, FNB is the oldest bank in South Africa, and can be traced back to the Eastern Province Bank formed in Grahamstown in 1838. Today, FNB trades as a division of FirstRand Bank Limited. When looking at FNB’s history, two things in particular stand out. The first is a story of survival – different circumstances in South Africa have posed many great challenges in our history, all of which FNB has successfully met. This track record provides a strong foundation for our future challenges. The second is a story of people – our history has always been firmly influenced by the needs of the people we serve.


The Acacia tree in our brand logo is a suitable representation of our history. Our roots run deep in South Africa, and we have grown thanks to our commitment to serving the needs of our clients and communities.

A landmark development in FNB’s history took place in 1998 when the financial services interests of Rand Merchant Bank Holdings and Anglo American were merged to form FirstRand Limited. In the process, FNB was delisted from the JSE on 22 May 1998 to become a wholly-owned subsidiary of FirstRand, which was listed on the JSE on 25 May 1998. On 30 June 1999, the banking interests of FirstRand formally merged into a single entity to form FirstRand Bank. FNB, WesBank and RMB now trade as divisions of FirstRand Bank.


On the record

The FNB Archives Department was established in 1979 to carry out document research and make available to the public the important historical records accumulated by the bank.

The archives initially formed part of the FNB Museum. In May 1997, when the museum closed, it was decided to move the Archives to a new premise. The Archives cater for a wide variety of researchers from many fields of study, such as economic history, genealogy, economics, banking and management studies.

The bank’s historic records are open to bona fide researchers (restrictions do exist on certain material)


Being earth-friendly

At FNB, our vision is to transform a good business to a great business and to help create a better world.

Reports to society

FNB views sustainability as a business practice which creates value for stakeholders through managing environmental, social and governance factors impacting the company’s ability to generate sustainable profits. We are a values based organization, with core values of pride, accountability, innovation, Ubuntu and respect. These values serve as a guide when making business decisions and in our dealings with all stakeholders, including colleagues, customers, investors, suppliers, the community and the environment.


The Associate Model

Master your own destiny

The Associate Banker Model will change the face of our business as well as the industry and possibly your life; it has been designed to give the best people in the business the best opportunity to drive revenue for the bank and wealth for themselves.

The owner manager principle will give the incumbent the authority and autonomy to drive a retail branch as their own business.

We are looking for the highest calibre people to take our business forward. Are you one?

Our approach

Serving the community

In line with the vision of being a great business helping to create a better world, First National Bank (FNB) views its role within the country as going way beyond that of a major player in the business environment. A big focus for many years has been on adopting initiatives that will make South Africa a better place for all.

A major element in achieving the goal of helping to create a better world is the work of the FNB Fund. The FNB Fund is a significant part of the FirstRand Foundation, which has a sixteen-years history of giving to the community. The Foundation focuses on the development and empowerment of the broader community through partnerships with best practice non-profit organisations nationwide.

A programmatic approach to giving was introduced in 2007 to streamline the Foundation’s focus areas. This approach has resulted in more well thought-out and meaningful giving as attention is directed to identified strategic focus areas. The new approach will ensure that we make a greater impact on our focus areas.


When facing any problems with the bank or for any clarifications, please contact the contact details provided below.


  • 087 575 9404

Operating hours

  • 08:00 – 19:00 (Mon – Fri)
  • 08:00 – 13:00 (Sat – Sun) (weekend)



  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Lost or stolen cards


  • 087 575 9406
  • 0800 110 132
  • 011 369 1189

Operating hours

  • 24 hours


  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel:+27 11 371 3711