e ABSA Banking

Go beyond the basics. With Absa Online, you can apply for an account, change account names, configure your NotifyMe settings and ensure you receive your eStatements – all at the click of a button.

Absa Online Banking keeps getting better

We’ve just launched a new and improved online banking platform which is designed to make your banking easier, quicker, and better! In time, the Express option that you see on your online banking will be merged into a single seamless experience. Our online banking has been improved to create a first-class banking experience so you can spend less time navigating and more time banking with ease.

Accounts you can link and apply for

You can link up to 99 accounts to Absa Online, these include:

Transactional accounts
Credit card accounts
Home loan accounts
Personal loan accounts
Saving and investment accounts
Car finance account
Absa Rewards
Absa Unit Trust
Absa Investment Management
Absa Share Trading

You can also apply for the following accounts in real-time and, if they get approved, you’ll be able to transact at the end of your online banking session:

Savings accounts
Investment accounts
Personal loans
Unit Trust accounts

What you get

An accounts dashboard
A secure messaging service that you can use to send us any questions or queries you may have
A view of your transactional history, account details, archived statements, eStatement and NotifyMe settings
Transaction history for the last 10 days is displayed automatically but you can request more information
General account information
Electronic statements (eStatements)
NotifyMe messages
Ability to request, view, send or print archived bank statements for the past two years
You can change the names of accounts that are linked to the Absa Online service to help you identify them more easily.

How to register/login

On the Absa website home page click on Logon in the top right of the screen
1. Enter your Access account number
2. Enter your Online PIN
3. Verify the user number (Note: This field is defaulted to main User 1. Other users given access to the account need to enter the user number allocated to them)
4. Click Next
5. Set up your password and click Logon
6. You will be directed to the Absa Online main account page
  
  Note: We are in the process of upgrading our internet banking. If you cannot find any feature you are looking for please click Full Service.
  Download user guide Always logout after using your online account

How to bank securely online

On the Absa website home page click on Logon in the top right of the screen
1. Logon to Absa Online Banking
2. On the logon page, click Reset Pin
3. Enter your Account number, User number and the CAPTCHA code
  Click Next
4. A verification request will be sent to your phone
  Tap on the verification request
  Insert your passcode and tap Scan to accept
5. Tick to agree to Scan your face and to verify your Identity
  Tap Scan my face
6. Tap Allow for the Absa Banking App to access your camera
7. Look directly at your phone and follow the prompts on the screen to scan your face
8. Enter a 5-digit PIN to reset your Absa Online Banking PIN
  Re-enter the 5-digit PIN
  Tap Confirm
9. Your Absa Online Banking PIN is successfully changed
  Tap Done
10. If you need to change your Password, tap on Change my password?
11. Enter your new password, re-enter it and tap Confirm
12. Your Absa Online Banking password is successfully changed
  Tap Done Note: Please ensure that you are using the latest version of the Absa Banking App and that your cellphone number is updated with Absa. If you have deleted your verification device or have a new device which is not yet linked, you will need to link your device first using Facial Biometrics before you can reset your PIN and Password. Download user guide Always logout after using your online account

How to buy prepaid online

1. On the Absa website home page click on Logon in the top right of the screen
2. Logon to Absa Online Banking
3. Click on the Buy tab in the top left of the screen
  Select Prepaid electricity from the dropdown
4. Click Buy for someone new
5. Accept the verification request that is sent to your registered device
6. Enter the Meter number
  Click Search
7. Complete the Purchase details
  Click Next
8. View the prepaid electricity purchase details
  Click Confirm
9. Accept the verification request sent to your registered device
10. Your prepaid electricity purchase is successful and your token will display on screen
  Click Done
  
  Download user guide Note: You can purchase a prepaid minimum amount of R30 to a maximum ofR1 000 per day. A prepaid maximum amount of R3 000 can be purchased per month. For prepaid electricity queries please call us on 08600 08600. Always logout after using your online account

How to make online payments

1. On the Absa website home page click on Logon in the top right of the screen
2. Logon to Absa Online Banking
3. Click CashSend on the top of the screen
4. Select CashSend beneficiaries
5. Click on CashSend a new beneficiary
6. Accept the verification request sent to your registered device
7. Complete the Beneficiary details as well as the CashSend details
  Click Next
8. Verify the CashSend details and click Confirm
9. Accept the verification request sent to your registered device
10. Your CashSend transaction is successful
  Click Done Download user guide Note: The CashSend limit for Online Banking is a minimum of R20 and a maximum of R3 000 per day. This limit applies to existing and once-off beneficiaries. A CashSend payment is valid for 30 days. You can also manage your unredeemed CashSend transactions on Absa Online Banking. Always logout after using your online account

How to manage your accounts online

1. On the Personal Loan page, click on the Apply now button
2. For existing customers, select Absa customer and use Online Banking
  Click Let’s start
3. Logon to Absa Online Banking
4. Accept SureCheck
5. Tick all boxes to give Absa your consent to process the application
  Click Let’s continue
6. A pre-qualified loan amount and term will display. Enter the amount you would like to borrow and the term. The calculator will display the estimated loan instalment for the selected amount and term
  Fill in the required details
  Click Let’s continue
7. Confirm your personal details
  Click Let’s continue
8. Confirm your employment details
  Click Let’s continue
9. Confirm your income and expenses details
  Click Let’s continue
10. The loan you qualify for will display. Accept, save or reject the offer
  If you accept the offer, choose the notification method for your credit agreement
  Click Submit
11. Check your DebiCheck debit order details and accept
  Click Let’s continue
12. Congratulations. Your loan application has been approved and your loan will be paid into your account
  
  Download user guide Always logout after using your online account