Background Of African Bank

Background Of African Bank

African Bank’s mission is to be a successful retail bank, which offers a wide range of products and services to consumers of South Africa, including unsecured loans, transactional banking and saving and investments.

The Bank is a 100% subsidiary of African Bank Holdings Limited

The South African Reserve Bank, the Government Employee Pension Fund and six of the large South African banks are shareholders of the group.

African Bank Limited is a retail bank that offers financial products and services to residents of South Africa. The Bank is licensed as a “locally-controlled bank” by the South African Reserve Bank (‘SARB’) .

Headquartered in Midrand, South Africa, the bank has a countrywide branch distribution network in addition to digital, direct marketing & contact centre, sales and service channels.

WE ARE TRANSPARENT

• In all our interactions, we commit to open and honest communication, whether it be written or verbal.
• We commit to account for our activities and accept responsibility for them. We disclose the results of our activities and deliver on our promises.
• We are open to considering different viewpoints and we commit to expressing our own, respectfully.

WE ARE INNOVATIVE

• We passionately strive to think and to do things differently.
• We commit to turning great ideas into reality.
• We reward and recognise those individuals and teams who changes our business for the better.

WE ARE COLLABORATIVE

• We bring our unique talents together for the benefit of the team.
• We work together internally and externally to find the best solution.
• We place the customer at the centre of all decision-making; we encourage honest debates and we respect and commit to final decisions.
• We commit to align and harmonise our practices and actions and contribute positively towards the agreed goal.

WE ARE EMPATHETIC

• We respect that we are all different.
• We are genuinely attentive and we attempt to put ourselves in other peoples’ shoes.
• We seek to understand people. Should we differ in opinion we will respond to them with sensitivity and compassion.
• We are dedicated to making a difference to the lives of people living in underprivileged communities in South Africa.

WE ARE PROFIT CONSCIOUS

• We always seek to balance the return to our shareholders with value to our customers.
• We are efficient and cost-effective to the benefit of the customer and business.
• Everybody is a revenue generator, as well as a cost center in the business.