African Bank 24 Hour Helpline

African Bank 24 Hour Helpline

Whether you need your questions answered or simply need assistance, we’re available to assist you over the phone, via email or at one of our branches countrywide. Whatever you need help with, you can find the right contact details below.


HEAD OFFICE

Tel: 011 256 9000
59 16th Road
Midrand
Johannesburg

CUSTOMER SERVICE CENTRE

Tel: 0861 123 456

DEBT COUNSELLING

Tel: 011 256 9323
Fax: 011 207 3821
Email: DebtCounselling@africanbank.co.za

FRAUD REPORTING

Tel: 0800 633 633
Fax: 0864 944 107
Email: africanbank@tip-offs.com

INSURANCE

Funeral Policy queries: 0860 000 975
For Credit Life Queries and Claims:
0861 888 786 / 011 564 6827
For Funeral & Crime Injury and Personal Accident Claims: 0860 000 975
For Insurance Claims and Queries: insuranceclaims@africanbank.co.za

COLLECTIONS

Tel: 011 207 4500
Fax: 011 207 4500

CARD CALL CENTRE

Stop Card: 0861 000 555 / 011 256 9988
Activation Line: 0861 000 444

INVESTOR RELATIONS 
Queries – investor.relations@africanbank.co.za

REGISTERED OFFICE 
59 16th Road 
Midrand 
Johannesburg

FINANCIAL MEDIA 
Louise Brugman 
Media Relations 
Email – louise@vestor.co.za


POSTAL ADDRESS 
Private Bag x170 
Midrand, 1685 
Johannesburg