Cell c ABSA Banking

Below is the dossier on the Cell c ABSA Banking on how tot top up airtime or data wherever you are.

Enjoy the convenience of topping up airtime, data, SMS and BIS (Blackberry Internet Service) bundles anytime with one of our easy-to-access channels. No queues, no delays.

How to get it

Get it at an Absa ATM

Benefits and features

You don’t need to be an Absa customer, anyone can use our ATMs to buy airtime and bundles
Absa has close to 8 000 ATMs in the country making prepaid airtime accessible to you anywhere in South Africa — day or night
We cater for the services and products of all major networks in South Africa

How it works

If you are an Absa customer, once you have inserted your card in the ATM and entered your PIN number, select ‘Other Transactions’. If you do not have an account with Absa yet, select ‘Prepaid’.
Select ‘Prepaid Airtime’ and then follow the prompts to purchase the airtime amount you would like.

Buy it online

Benefits and features

Top up airtime and bundles online in only a few clicks on Absa Online
You can also create mobile beneficiaries for frequently made top-ups
You can also use Express to top up your own airtime and bundles or buy prepaid for once-off, new or existing beneficiaries

How it works

For Absa Online:

Log on to your Absa Online service and select ‘Payments’ at the top of screen
Select ‘Purchase Prepaid’ on the left of your screen and then follow the prompts
The airtime and bundles will be loaded within a few minutes at most and will be available for use immediately
You can do single, multiple (for several people at once) or once-off top-ups

For Absa Express:

Log on to your Absa Express service
Click on the Prepaid icon
Select the prepaid option you want and then follow the prompts

What you need to know

You can also buy Telkom landline vouchers on Absa Online and Express
On Absa Online, Telkom landline vouchers can be purchased in the ‘Purchase once-off’ section
The cellphone number the airtime is purchased for must be RICA compliant
Airtime, data, SMS and BIS bundles are Standard Network Products
We will not be liable for incorrect cellphone numbers or incorrect service providers selected
If you have changed your cellphone service provider, prepaid airtime at your old service provider will be lost
For further prepaid terms of use, please refer to your service provider

Load up with your cell phone

Benefits and features

You can buy airtime and bundles on-the-go, for yourself or anyone else on any of your mobile devices
The airtime and bundles are loaded directly onto the cell phone and available for use immediately
You can load airtime and bundles for anyone else — they do not need to be an Absa customer or even use the same cell phone service provider as you

How it works

Dial *120*2272# to log in
Select ‘Prepaid’ from the menu and follow the prompts
Make sure you use the correct number, since the transaction isn’t reversible

What you need to know

To top up with USSD, you need to be registered for the Absa NotifyMe service

Use our app to top up

Benefits and features

Buy airtime and bundles anytime of the day or night, wherever you are, using our app.
The app is free to download and use. You will only be charged for some transactions.

How it works

Log in on your account via our app or register for digital banking which gives you access to both mobile and online banking
You will be able to log in instantly
Go to ‘Prepaid Mobile’ and follow the on-screen prompts

What you need to know

The app can be downloaded on most mobile devices and is available on the App Store, Google Play and Windows Store

Top up on ChatBanking

Benefits and features·

ChatBanking allows you to buy airtime and bundles straight from Facebook Messenger, Twitter or WhatsApp
ChatBanking is the quickest way to top up airtime and bundles for your personal use: it takes only 10 seconds to send the short-cut code and receive your confirmation

How it works

When you log in to Absa Online, select the ‘Express’ tab, then select ‘Settings’
Select ‘Manage ChatBanking’ from the menu and follow the prompts to complete the once-off secure registration process
After your registration is complete, log in to Facebook and search for the Absa ChatBanking page, or log in to Facebook Messenger directly and search for Absa ChatBanking
On WhatsApp, add Absa (08600 086000) as a contact on your device and find the new contact
Begin your conversation with ‘hi’ and we will talk you through it
Once you have completed a once-off secure registration process, you do not need to log in to use ChatBanking again
You can just open your existing chat and continue to transact

What you need to know

To use ChatBanking, you need a Facebook Messenger, Twitter or WhatsApp account and an Absa account registered with Absa Online.
For your own security, you are only able to purchase airtime and bundles for yourself via ChatBanking. This means anyone picking up your phone would not be able to use it to purchase prepaid for themselves or defraud you.
Your social media profile is securely linked to your cellphone number during the once-off registration process to prevent fraud.

Redeem with Absa Rewards

Benefits and features

All airtime vouchers are charged at discounted prices
You can exchange your Cash Rewards for prepaid airtime on Absa Online
You can redeem your Absa Rewards for Chat Cards from any of the following service providers: Cell C, MTN, Neotel, Telkom, Telkom Mobile, Virgin Mobile or Vodacom

How it works

Log on to your Absa Online account
Click on ‘Absa Rewards’
Select ‘Airtime’
Follow the prompts on the screen
We will send an SMS to your cell phone number on our database if you redeem for airtime, vouchers or convert to Partner Points

What you need to know

To exchange your Cash Rewards for airtime and bundles, you must have your Absa Rewards linked to your online account
Once you have made a successful request to redeem your Cash Rewards we cannot cancel or change your request
It remains your responsibility to ensure that all the information you supply during the redemption process is correct
If you have a complaint or query, you can contact the Absa Rewards Contact Centre on 0861 78 88 88 or send an email to [email protected]

Via Telephone Banking

Benefits and features

You can buy airtime and bundles from a landline telephone
No data or cellphone access required
You can choose from our self-service options or get assistance from a call centre agent

How it works

Call 08600 08600 to register
Select ‘Telephone Banking’ and simply follow the voice prompts for agent-assistance or self- service prepaid services

What you need to know

To use our prepaid top-up service, you need to be registered for Telephone Banking