I Lost My Nedbank Card
Below is the information on how to regain your lost Nedbank Card.
| To report lost and stolen cards: | +27800110929 |
| To report lost and stolen cards (International number): | +27117104330 |
| Merchants: | +27860114966 |
| SAA Voyager Credit Card: | +27861263464 |
| Amex® Platinum Services: | +27800004244 |
| Amex® Gold Card: | +27860102194 |
| Amex® Green Card: | +27860102193 |
| Amex® Credit Card: |
How to replace a damaged card
On the Money app
- Log in with your Nedbank ID, app PIN or fingerprint.
- Go to Cards.
- Choose the credit card you want to replace.
- Select Replace damaged card.
- Choose a delivery method and location from the dropdown list.
- Select Replace card.
Through Online Banking
- Sign in to Online Banking using your Nedbank ID.
- Go to Cards.
- Choose the credit card you want to replace.
- Select Replace damaged card.
- Choose a delivery method and location from the dropdown list.
- Select Submit.
How to block and replace your card
On the Money app
- Log in with your Nedbank ID, app PIN or fingerprint.
- Go to Cards.
- Choose the credit card you want to block and replace.
- Select Block and replace.
- Choose a reason for blocking or replacing your card from the dropdown list.
- Select Block card.
Through Online Banking
- Sign in to Online Banking using your Nedbank ID.
- Go to Cards.
- Choose the credit card you want to block and replace.
- Select Block and replace.
- Choose a reason for blocking or replacing your card from the dropdown list.
- Select Block card.